Tech playing up? Help is at your door.
Friendly, plain-English tech help across Leeds. For your home, your home office, and that printer that only works when it feels like it.
Usually out the same day
✓ No fix, no fee
✓ Same or next-day visits
✓ Leeds and surrounding areas
✓ 12 years IT experience
WHAT I FIX
If it plugs in, I can probably sort it
No job too small and most visits are done within the hour. Here's what people call me about most:
Slow or misbehaving computers
If making a cuppa while it starts up has become routine, let's fix that. Crashes and freezes too.
Wi-Fi and internet troubles
Dead spots, dropouts, and "it says connected but nothing loads". Every corner covered.
Printer, tellies and gadgets
Printer setups and jams, TV and AV installs, smart doorbells. "It was working yesterday" is a speciality.
Home office, sorted
From new desk to dual monitors to video calls that actually work. Ready for Monday.
New computer? No stress
I'll set it up and move everything over — photos, emails, the lot. Ask me before you buy, too.
Staying safe online
Virus and scam cleanup with proper after-care, plus backups so your photos are never lost.
HOW IT WORKS
Three steps, no faff
You won't need to describe anything in technical terms. "It's doing the thing again" is a perfectly good start.
Get in touch
Call, text or email. Tell me what's up in your own words - no jargon needed.
Quick quote
I'll tell you what it's likely to cost before I set off. No surprises on the doorstep.
Fixed, explained
I sort it, show you what I did, and leave things tidier than I found them.
ABOUT
Hello, I’m Luis
That's spelt the Portuguese way, (I moved to Leeds from Portugal when I was 11), but everyone here says "Lewis".
I built my first PC at 13, and I've been the person people call when tech breaks ever since. After an IT apprenticeship here in Leeds and 12 years in professional IT support, I now do it for my favourite kind of customer: people at home who just want the thing to work.
I grew up around Bramley and know West Leeds like the back of my hand, though I cover the whole city. And yes, I'm my own family's tech support too.
Fuelled by tea (milk, two sugars).
PRICING
Honest prices, no surprises
Most jobs are sorted within the first hour or two, which means most jobs cost £50-90. You'll always know before I start.
Home visit
£50
callout &
first hour
Then £40/hour, billed by the half hour. Covers the first look and most quick fixes.
Remote help
£40
/ hour
Lots of problems can be fixed without a visit — over the phone or screen share.
Bigger jobs
Fixed quote
Home office setups, custom PC builds and the like get one tidy price up front. No meter running.
No fix, no fee. If I can’t sort it, you don’t pay
Go on, stop fighting with it
One call and it's my problem now. That's the deal.